Privacy Policy for Crafts & Things

1. Introduction
Crafts & Things (website URL: https://craftsandthings.co.uk) is a family-run business located in Glencoe, Scotland. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website or services, you agree to these terms.

2. Contact Information
For any questions about your data or this Privacy Policy, please contact us at:
Address: Glencoe, Ballachulish PH49 4HN, United Kingdom
Email: hello@craftsandthings.co.uk
Phone: +44 1855 811325

3. Data Collection & Use
We collect personal data such as account details, purchase information, support requests, and anonymized website usage (Google Analytics). Your data is used to provide and improve our services, communicate updates, ensure security, and personalize your experience.

4. GDPR Compliance and Your Rights
If you are in the EU, you have rights under GDPR including access, correction, deletion, objection to processing, withdrawal of consent, and data portability. To exercise these rights, contact us at hello@craftsandthings.co.uk.

5. Data Security & Retention
We use appropriate security measures including SSL encryption. Your data is retained only as long as necessary to provide our services or as legally required.

6. Third-Party Services & Cookies
We use trusted third-party services and cookies to improve your experience. Cookies can be managed via your browser settings.

7. External Links
Our site may link to third-party websites. We are not responsible for their privacy policies. Please review their policies before sharing personal information.

8. Legal Disclosure
We may disclose your data when required by law or to protect our rights.